> About Us
Here is the success we envision for
A wonderful moving experience created
by investing the time needed to help you reach your relocation goals.
Jay Haugen, Founder of Haugen Homes, developed and refined a powerful
home buying and selling system. This allowed him to become one of the
top Realtors® in Arizona with a record of selling 100% of the properties
he was hired to sell for several consecutive years. This perfect record
also generated the opportunity for him to sell Arizona property owned
by some of the largest corporations in the United States. Jay shares his
highly acclaimed strategies with you as your agent in a lively, captivating
and humorous style. Drawing on his experiences and time-proven principles,
you will be equipped to generate a great real estate experience, with
less stress and more leisure time.
Since 1982, he has helped hundreds of people reach their real estate goals
selling condos to multi-acre estates and large commercial facilities.
The results speak for themselves. In fact, a number of his clients experienced
a greater net from the sale of their property than their neighbors by
using Jay’s “6 Step Selling System”. The Testimonial
section of the web site includes many letters of thanks from buyers appreciative
of the critical buying information they received to make a more informed
A great way to do business…
How the industry works…
Most people spend the majority of their time and resources prospecting
for new business – things like: phone solicitation, advertising
and direct mail.
How I work…
I devote myself to serving the needs of my clients before, during and
after each transaction. All I ask is that while I am working for you,
I would like you to refer me to people of comparable quality to yourself,
who are thinking of the type of service I provide, and who would appreciate
this same level of attention.
Benefits to you…
You see it just makes sense, as long as you and my other clients keep
referring me, I don’t have to go out prospecting like everyone else,
and I can focus all my attention on doing an even better job working on
your needs before during and after the transaction.
So…I am never too busy to take care of your referrals and thank
you for allowing me to focus on supporting your needs by sending your
referrals my way.
A Lifetime of Benefits to you…
In addition to receiving your referrals of folks wanting to buy
or sell real estate, I would like the opportunity to give referrals to
you when you need them. The HAUGEN HOMES REFERRAL CLUB is a free resource
for my clients to find other service providers who took good care of the
person that referred them into the club. Many years can pass before you
need my services but along the way I come across interesting and useful
information that I would like to pass on to you to make your life better.
It’s easy for my clients to join the HAUGEN HOMES REFERRAL CLUB.
Send me an email, put REFERRAL CLUB in the subject line with the following
information to join the FREE HAUGEN HOMES REFERRAL CLUB.
Name & Address
The above information will help me stay in touch with real estate updates
and useful facts for you and allows us to support one another with referrals.
Please remember that if you know of anyone thinking about buying or selling
property, call me with their name and business number and I’ll be
happy to follow up with them.
The Measure of our Success is Your Satisfaction…
and those folks you send our way. The number of units sold or
dollar volume of production is not the bottom line we consider to be important
to you or your friends, it’s your individual satisfaction. Our most
valued measure of success is found in the testimonial letters posted for
your consideration on this web site. We have found that when the folks
we serve are satisfied enough to endorse us with a referral, our business
grows and IT'S A GOOD LIFE!
If you think of some other information for the web site that would have
been helpful for your move, please take a moment to send us an email so
we can improve the site with your input. To learn more about our business
philosophy and the support we offer you, please read on.
Commitment & Support you will
Why hire Jay to be your an agent
Jay Haugen’s Resume
Provide an empowerment system to enable Buyers and Sellers
of real estate to transfer ownership in a timely manner.
Apply hard work, care, and effective honesty to every transaction.
Seek to engage character driven individuals in the process
to earn the trust of our clients by serving them in an
environment of mututal respect.
Do What's Right
One of the true tests of integrity is the blunt refusal
of it to be compromised - Chinua Achebe
Create and encourage comfort through valued relationships
Cultivate respect of the individual and tolerance of honest mistakes
Communicate with others in a way that improves understanding
Excellence is the minimum standard
Win through passion, commitment and enthusiasm
Be balanced and intentional in attitude and lifestyle
I discovered this list of inspirational values below which
impact outcome when employed.
The quality, commitment, and integrity of our people are the foundation
for our success.
Have the self-confidence to involve everyone and behave in a boundary-less
Be BOLD in our actions, our goals, and our vision of the future.
Maintain leading edge tools to improve decision-making, efficiency, and
Proactively communicate to our customers and our organization.
There is no achievement without clearly defined goals and measures.
Embrace new ideas; change is an opportunity.
Commitment to honesty and integrity.
Give something back to your community.
Take personal accountability; the performance of every individual counts.
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Real estate agent
Not every real estate agent is a Realtor®. Realtors®
subscribe to a code of ethics that sets a standard of performance for
customer satisfaction. Since I am a Realtor® I thought you might like
to review the code of ethics posted on the National Association of Realtors®
web site so here is the link.
& Support you will receive
A great quote that best describes our commitment and support of our clients
is “People may doubt what you say, but they believe what you do”.
After all, how many times have you believed what someone said and been
disappointed in what they did? We have a track record (see testimonial
section) of putting forth our best effort to help clients reach their
real estate goals. Our referral chain could not have grown to include
generations of families and major corporations without our commitment
and belief in client satisfaction.
Being an informed and inquisitive consumer during the real estate process
is your best defense against an unpleasant outcome that can cost you thousands
of dollars or leave you unhappy with your decisions. To reduce your odds
of making buying or selling mistakes read the BUYING TIPS and SELLING
TIPS sections for information regarding easy to make mistakes you will
want to avoid.
You want information that helps you make good choices before, during,
and after your move. There are references within this web site to specific
information you received at our meetings regarding the current market
and important legal details. There are also links throughout the site
to valuable information provided by the Arizona Department of Real Estate
to help you keep your transaction surprises to a minimum and smiles to
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hire Jay as your agent
You will hire an agent for 2 reasons:
1) You like and trust them
2) You want their advice because they have a proven track record of success
and customer satisfaction.
Having someone on your side that you trust to bounce your thoughts off
is a priceless commodity when making an important real estate decision.
Advertising these days is filled with promises of honesty and good service
and many times only disappointment is delivered. With this in mind we
have provided examples of our work and testimonials of customer satisfaction
with our advice throughout the web site so you can decide for yourself
that our actions back up our words.
When you are in the market to buy you do not hire an agent to drive you
around, you hire them for advice on the things that are important to you
about your purchase. When you are in the market to sell you do not pick
an agent just because they can put the home in MLS, hang a sign, make
a flyer and post an ad, you pick an agent based on the success they have
generated with their selling system and our "6 Step Selling System"
has achieved 100% success for several consecutive years. Promotional tool
alone are not what creates a good selling experience, it is the sales
strategy that influences the outcome. An easy move comes from working
with an honest advisor who provides the data you need to make an informed
buying or selling decision.
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We have helped generations of families, their friends, and coworkers with
their real estate needs. We also helped banks and other corporations sell
their real estate with a referral chain that grew into a following of
over 80 of the world’s largest entities including the RTC, FDIC,
MGIC and a division of GMAC to name just a few. A referral chain of loyal
clients does not grow if folks do not feel they are treated honestly and
Learning about critical issues that are valuable to consider when moving
can help reduce stress. It is not the questions you have thought about
when buying or selling that you will find create additional cost, stress,
and inconvenience, it is the ones that have not crossed your mind so take
your investigation responsibility seriously.
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RE/MAX Excalibur Realty
8510 E. Shea Blvd #100 Scottsdale, AZ 85260
Office: 480-355-3552 Website www.haugenhomes.com
• Every property listed SOLD, for several consecutive
• Developed “6 Step Property Selling System” which generated
• “6 Step Property Selling System” worked effectively
in the following 15 Arizona cities within 75 zip codes; Apache Junction,
Buckeye, Carefree, Chandler, Fountain Hills, Gilbert, Glendale, Mesa,
Paradise Valley, Peoria, Phoenix, Scottsdale, Sun Lakes, Surprise, Tempe.
• 8 Showings - Average number of buyer inspections required before
many clients received an offer.
• 16 days - Average market time for the dozens of homes sold within
• 100 clients - received more than one offer on their property.
• Multiple bids - gave the seller an auction like environment from
which to select high bidder.
• Full price - dozens of clients received full price or more for
their property through competitive bidding.
• Value added - properties we listed sold for thousands more than
competing properties due to improvements.
• Above appraisal - properties we listed sold for thousands more
than appraisals by using directional analysis.
• Wrote “Buying Book” to assist home buyers in reducing
after purchase surprises.
PERFORMANCE AWARDS (professional
experience applied to produce results)
RE/MAX Excalibur Realty – Scottsdale Arizona (2007 to Present)
• RE/MAX Platinum award for superior sales performance
(This award ranks Jay in the top 6.0% of the nearly 115,000 RE/MAX Associates
world wide and placed Jay in the top 3% of agents in the western RE/MAX
Region of Arizona, New Mexico and Nevada)
RE/MAX Anasazi Realty – Tempe Arizona (1990 to 2007)
• RE/MAX Golden Eagle Service Award for client satisfaction for
several consecutive years
• Hall of Fame RE/MAX International
(To become a member of the RE/MAX Hall of Fame, Jay Haugen has distinguished
himself as one of the elite in the entire real estate industry. In his
career with RE/MAX he has produced real estate sales exceeding those of
entire sales staffs of other companies. This extraordinary professional
achievement along with dedication and loyalty qualifies Jay Haugen for
a place of honor in the RE/MAX Hall of Fame.)
• Designated as #3 salesperson for RE/MAX Southwest Region.
(Southwest Region contained 4,632 agents at the time)
• Designated as #1 salesperson for RE/MAX Anasazi Realty
(Office contained over 60 agents at the time)
• RE/MAX 100% Club award for superior sales performance
• RE/MAX Executive award for superior sales performance
• RE/MAX President award for superior sales performance
Century 21 Plaza – Tempe Arizona (1986 to 1990)
• Designated as #1 salesperson for Century 21 Plaza
(Century 21 Plaza was the number one office for Century 21 in the region
which encompassed 2 ½ states with 2,750 associates at the time)
• Ranked in the top 1.4% of all Century 21 agents in Maricopa County,
Century 21 Stalcup – Scottsdale Arizona (1982 to 1986)
• Multiple production awards for superior performance
• Featured speaker on property valuation (BPO) errors at REO corporate
sales conference for NAREOB.
• Trained & supervised staff of 11 sales agents on technical
and interpersonal real estate sales skills.
• National Association of REO Brokers (NAREOB)
• National Association of Realtors (NAR)
• Arizona Association of Realtors (AAR)
• Arizona Regional Multiple Listing Service (ARMLS)
• Southeast Valley Regional Association of Realtors (SEVRAR)
• MLS committee for Arizona Regional Multiple Listing Service &
Southeast Valley Regional Association of Realtors
• B.S. in Accounting from W. P. Carey School of Business, Arizona
• Associate in Arts degree Phoenix College
• Hundreds of hours of coursework in the following areas:
• Contract Law
• Real Estate Legal Issues
• Fair Housing
• Commissioners Standards
• Agency Law
• Coursework for Certified Residential Specialist (CRS) & Graduate
Realtors Institute (GRI)
• Real Estate License earned in 1980 while attending Arizona State
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