RE/MAX Excalibur Realty
(480) 355-3552

"We're a fair housing provider" Equal Housing Opportunity

Home | For Sale | MLS Home Search | Loans | Buying Tips | Selling Tips | Testimonials | About Us | Contact Us |
Referral Club
| What's News | REO | Custom Builder |  Quick Contact Information

     Home > About Us

Here is the success we envision for you:
A wonderful moving experience created by investing the time needed to help you reach your relocation goals.

Jay Haugen, Founder of Haugen Homes, developed and refined a powerful home buying and selling system. This allowed him to become one of the top Realtors® in Arizona with a record of selling 100% of the properties he was hired to sell for several consecutive years. This perfect record also generated the opportunity for him to sell Arizona property owned by some of the largest corporations in the United States. Jay shares his highly acclaimed strategies with you as your agent in a lively, captivating and humorous style. Drawing on his experiences and time-proven principles, you will be equipped to generate a great real estate experience, with less stress and more leisure time.

Since 1982, he has helped hundreds of people reach their real estate goals selling condos to multi-acre estates and large commercial facilities. The results speak for themselves. In fact, a number of his clients experienced a greater net from the sale of their property than their neighbors by using Jay’s “6 Step Selling System”. The Testimonial section of the web site includes many letters of thanks from buyers appreciative of the critical buying information they received to make a more informed buying decision.

A great way to do business…

How the industry works…
Most people spend the majority of their time and resources prospecting for new business – things like: phone solicitation, advertising and direct mail.

How I work…
I devote myself to serving the needs of my clients before, during and after each transaction. All I ask is that while I am working for you, I would like you to refer me to people of comparable quality to yourself, who are thinking of the type of service I provide, and who would appreciate this same level of attention.

Benefits to you…
You see it just makes sense, as long as you and my other clients keep referring me, I don’t have to go out prospecting like everyone else, and I can focus all my attention on doing an even better job working on your needs before during and after the transaction.

So…I am never too busy to take care of your referrals and thank you for allowing me to focus on supporting your needs by sending your referrals my way.

A Lifetime of Benefits to you…
In addition to receiving your referrals of folks wanting to buy or sell real estate, I would like the opportunity to give referrals to you when you need them. The HAUGEN HOMES REFERRAL CLUB is a free resource for my clients to find other service providers who took good care of the person that referred them into the club. Many years can pass before you need my services but along the way I come across interesting and useful information that I would like to pass on to you to make your life better. It’s easy for my clients to join the HAUGEN HOMES REFERRAL CLUB. Send me an email, put REFERRAL CLUB in the subject line with the following information to join the FREE HAUGEN HOMES REFERRAL CLUB.
Name & Address
Phone number
Cell number
The above information will help me stay in touch with real estate updates and useful facts for you and allows us to support one another with referrals. Please remember that if you know of anyone thinking about buying or selling property, call me with their name and business number and I’ll be happy to follow up with them.

The Measure of our Success is Your Satisfaction… and those folks you send our way. The number of units sold or dollar volume of production is not the bottom line we consider to be important to you or your friends, it’s your individual satisfaction. Our most valued measure of success is found in the testimonial letters posted for your consideration on this web site. We have found that when the folks we serve are satisfied enough to endorse us with a referral, our business grows and IT'S A GOOD LIFE!

If you think of some other information for the web site that would have been helpful for your move, please take a moment to send us an email so we can improve the site with your input. To learn more about our business philosophy and the support we offer you, please read on.

Commitment & Support you will receive
Why hire Jay to be your an agent
Proven Honesty
Jay Haugen’s Resume

Mission Statement
Build Community
Provide an empowerment system to enable Buyers and Sellers
of real estate to transfer ownership in a timely manner.
Apply hard work, care, and effective honesty to every transaction.
Seek to engage character driven individuals in the process
to earn the trust of our clients by serving them in an
environment of mututal respect.

Core values

Do What's Right
One of the true tests of integrity is the blunt refusal
of it to be compromised - Chinua Achebe

Create and encourage comfort through valued relationships
Cultivate respect of the individual and tolerance of honest mistakes
Communicate with others in a way that improves understanding

Excellence is the minimum standard
Win through passion, commitment and enthusiasm
Be balanced and intentional in attitude and lifestyle

I discovered this list of inspirational values below which impact outcome when employed.

The quality, commitment, and integrity of our people are the foundation for our success.
Have the self-confidence to involve everyone and behave in a boundary-less fashion.
Be BOLD in our actions, our goals, and our vision of the future.
Maintain leading edge tools to improve decision-making, efficiency, and customer satisfaction.
Proactively communicate to our customers and our organization.
There is no achievement without clearly defined goals and measures.
Embrace new ideas; change is an opportunity.
Commitment to honesty and integrity.
Give something back to your community.
Take personal accountability; the performance of every individual counts.

Back to Top

Real estate agent vs. Realtor®
Not every real estate agent is a Realtor®. Realtors® subscribe to a code of ethics that sets a standard of performance for customer satisfaction. Since I am a Realtor® I thought you might like to review the code of ethics posted on the National Association of Realtors® web site so here is the link.

Commitment & Support you will receive
A great quote that best describes our commitment and support of our clients is “People may doubt what you say, but they believe what you do”. After all, how many times have you believed what someone said and been disappointed in what they did? We have a track record (see testimonial section) of putting forth our best effort to help clients reach their real estate goals. Our referral chain could not have grown to include generations of families and major corporations without our commitment and belief in client satisfaction.

Being an informed and inquisitive consumer during the real estate process is your best defense against an unpleasant outcome that can cost you thousands of dollars or leave you unhappy with your decisions. To reduce your odds of making buying or selling mistakes read the BUYING TIPS and SELLING TIPS sections for information regarding easy to make mistakes you will want to avoid.

You want information that helps you make good choices before, during, and after your move. There are references within this web site to specific information you received at our meetings regarding the current market and important legal details. There are also links throughout the site to valuable information provided by the Arizona Department of Real Estate to help you keep your transaction surprises to a minimum and smiles to a maximum.

Back to Top

Why hire Jay as your agent
You will hire an agent for 2 reasons:
1) You like and trust them
2) You want their advice because they have a proven track record of success and customer satisfaction.

Having someone on your side that you trust to bounce your thoughts off is a priceless commodity when making an important real estate decision. Advertising these days is filled with promises of honesty and good service and many times only disappointment is delivered. With this in mind we have provided examples of our work and testimonials of customer satisfaction with our advice throughout the web site so you can decide for yourself that our actions back up our words.

When you are in the market to buy you do not hire an agent to drive you around, you hire them for advice on the things that are important to you about your purchase. When you are in the market to sell you do not pick an agent just because they can put the home in MLS, hang a sign, make a flyer and post an ad, you pick an agent based on the success they have generated with their selling system and our "6 Step Selling System" has achieved 100% success for several consecutive years. Promotional tool alone are not what creates a good selling experience, it is the sales strategy that influences the outcome. An easy move comes from working with an honest advisor who provides the data you need to make an informed buying or selling decision.

Back to Top

Proven Honesty
We have helped generations of families, their friends, and coworkers with their real estate needs. We also helped banks and other corporations sell their real estate with a referral chain that grew into a following of over 80 of the world’s largest entities including the RTC, FDIC, MGIC and a division of GMAC to name just a few. A referral chain of loyal clients does not grow if folks do not feel they are treated honestly and fairly.

Learning about critical issues that are valuable to consider when moving can help reduce stress. It is not the questions you have thought about when buying or selling that you will find create additional cost, stress, and inconvenience, it is the ones that have not crossed your mind so take your investigation responsibility seriously.

Back to Top

Jay Haugen’s Resume

RE/MAX Excalibur Realty
8510 E. Shea Blvd #100 Scottsdale, AZ 85260
Office: 480-355-3552 Website

• Every property listed SOLD, for several consecutive years.
• Developed “6 Step Property Selling System” which generated 100% success.
• “6 Step Property Selling System” worked effectively in the following 15 Arizona cities within 75 zip codes; Apache Junction, Buckeye, Carefree, Chandler, Fountain Hills, Gilbert, Glendale, Mesa, Paradise Valley, Peoria, Phoenix, Scottsdale, Sun Lakes, Surprise, Tempe.
• 8 Showings - Average number of buyer inspections required before many clients received an offer.
• 16 days - Average market time for the dozens of homes sold within 30 days.
• 100 clients - received more than one offer on their property.
• Multiple bids - gave the seller an auction like environment from which to select high bidder.
• Full price - dozens of clients received full price or more for their property through competitive bidding.
• Value added - properties we listed sold for thousands more than competing properties due to improvements.
• Above appraisal - properties we listed sold for thousands more than appraisals by using directional analysis.
• Wrote “Buying Book” to assist home buyers in reducing after purchase surprises.

PERFORMANCE AWARDS (professional experience applied to produce results)
RE/MAX Excalibur Realty – Scottsdale Arizona (2007 to Present)
• RE/MAX Platinum award for superior sales performance
(This award ranks Jay in the top 6.0% of the nearly 115,000 RE/MAX Associates world wide and placed Jay in the top 3% of agents in the western RE/MAX Region of Arizona, New Mexico and Nevada)
RE/MAX Anasazi Realty – Tempe Arizona (1990 to 2007)
• RE/MAX Golden Eagle Service Award for client satisfaction for several consecutive years
• Hall of Fame RE/MAX International
(To become a member of the RE/MAX Hall of Fame, Jay Haugen has distinguished himself as one of the elite in the entire real estate industry. In his career with RE/MAX he has produced real estate sales exceeding those of entire sales staffs of other companies. This extraordinary professional achievement along with dedication and loyalty qualifies Jay Haugen for a place of honor in the RE/MAX Hall of Fame.)
• Designated as #3 salesperson for RE/MAX Southwest Region.
(Southwest Region contained 4,632 agents at the time)
• Designated as #1 salesperson for RE/MAX Anasazi Realty
(Office contained over 60 agents at the time)
• RE/MAX 100% Club award for superior sales performance
• RE/MAX Executive award for superior sales performance
• RE/MAX President award for superior sales performance
Century 21 Plaza – Tempe Arizona (1986 to 1990)
• Designated as #1 salesperson for Century 21 Plaza
(Century 21 Plaza was the number one office for Century 21 in the region which encompassed 2 ½ states with 2,750 associates at the time)
• Ranked in the top 1.4% of all Century 21 agents in Maricopa County, Arizona
Century 21 Stalcup – Scottsdale Arizona (1982 to 1986)
• Multiple production awards for superior performance

• Featured speaker on property valuation (BPO) errors at REO corporate sales conference for NAREOB.
• Trained & supervised staff of 11 sales agents on technical and interpersonal real estate sales skills.

• National Association of REO Brokers (NAREOB)
• National Association of Realtors (NAR)
• Arizona Association of Realtors (AAR)
• Arizona Regional Multiple Listing Service (ARMLS)
• Southeast Valley Regional Association of Realtors (SEVRAR)
• MLS committee for Arizona Regional Multiple Listing Service & Southeast Valley Regional Association of Realtors

• B.S. in Accounting from W. P. Carey School of Business, Arizona State University
• Associate in Arts degree Phoenix College
• Hundreds of hours of coursework in the following areas:
• Contract Law
• Real Estate Legal Issues
• Disclosure
• Fair Housing
• Commissioners Standards
• Agency Law
• Coursework for Certified Residential Specialist (CRS) & Graduate Realtors Institute (GRI)
• Real Estate License earned in 1980 while attending Arizona State University

Back to Top

"We're a fair housing provider" Equal Housing Opportunity
Each RE/MAX office is independently owned and operated.
© 2000-2009 all rights reserved by Jay Haugen v6/09